Letter:
There have been several complaints against the Energy & Power Department with regard to issuance of bills in the Yangang Bazaar area. One such bill issued by the department shows a number of mistakes and errors [overwriting] in the preparation of the bill.
In view of the errors in billing, there is widespread confusion among consumers here in Yangang as some have been billed very low amounts while others have received bills of extremely high amounts. This, points towards the need for a completely computerized system of billing in order to avoid such mistakes and errors. Computerized bills with barcode issued to consumers in the capital are yet to be introduced in the Yangang area.
Bikash Basnett, Yangang
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